Terms of Service

Effective October 11, 2026 · OpenDesk is operated by TurnNet LLC

These terms are an agreement between you and TurnNet LLC, 8 The Green, Dover, DE 19901 ("we", "us") for use of OpenDesk — the website at opendesk-services.vercel.app and the OpenDesk phone app (the "Service"). By creating an account or using the Service you agree to these terms and to our Privacy Policy.

Your account

• You must be at least 18 and able to enter a contract, and you are using the Service for a business.
• Keep your password private. You are responsible for what happens in your account, including anything your helpers do.
• Give us accurate information and keep your email address current.

Your data and your clients' data

• You own the records you put in OpenDesk. You give us permission to store and process them only to run the Service for you.
• You are responsible for having the right to enter your clients' information (names, contact details, addresses, pet details, photos and notes) and for using it lawfully, including any notice or consent your clients are owed.
• You can download your data at any time, and you can delete your account and data from Settings → Account.

Plans and billing

• New accounts start with a free trial. After that, continued use requires a paid plan. Plans are not sold inside the phone app.
• Plans renew automatically each month until canceled. You can cancel any time; access continues to the end of the period already paid, and payments are not refunded except where required by law.
• We may change prices with at least 30 days' notice. Taxes may apply.

Card payments from your clients

If you turn on card payments, you connect your own Stripe account. Payments from your clients are processed by Stripe and paid to your Stripe account under Stripe's own terms (stripe.com/legal). You are the seller of your services: you are responsible for your prices, refunds, disputes and chargebacks, and taxes on your income. Card processing fees are charged by Stripe.

Acceptable use

Don't use the Service to break the law, to send spam, to store information you have no right to hold, to try to reach other businesses' data, or to interfere with the Service. We may suspend accounts that do.

The Service

• We work to keep OpenDesk available and your data safe, but the Service is provided "as is" and "as available", without warranties of any kind to the fullest extent the law allows.
• OpenDesk helps you keep records and estimate totals such as mileage and taxes. It is not tax, legal or accounting advice; check important figures with a professional.
• We may update features over time. If we ever shut the Service down we will give at least 30 days' notice so you can download your data.

Limitation of liability

To the fullest extent the law allows, TurnNet LLC is not liable for indirect, incidental, special or consequential damages, or for lost profits or data, and our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim.

Ending these terms

You can stop using the Service and delete your account at any time. We may suspend or end an account that breaks these terms. Sections about your data, liability and governing law continue after the account ends.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes will be handled in the state or federal courts located in Delaware, unless the law where you live gives you a different right.

Changes

We may update these terms. We will change the date above and tell you in the app or by email when a change is significant. Using the Service after that means you accept the updated terms.

Contact

TurnNet LLC
8 The Green, Dover, DE 19901
Phone: (217) 649-7841